Below FAQ are some common concerns of our clients before purchasing Dermal Filler products from our store; Lushfills. If you have other questions, please just send it to info@lushfills.com
What is Lushfills?
Lushfills is a trusted online beauty retailer specializing in a wide range of products, including cosmetics, dermal fillers, personal care essentials, makeup tools, collagen stimulators, botulinum toxin, lipolytics, skin boosters, whitening and vitamins, hair treatment, and numbing creams.
Is Lushfills a legitimate and safe platform?
Yes, Lushfills is a legitimate and secure platform. We prioritize your safety and satisfaction by sourcing products only from reputable brands and manufacturers.
How can I contact Lushfills's customer support?
You can reach our customer support team via email at info@lushfills.com or by calling (+372)-8111-9005. We’re here to assist you with any inquiries or concerns.
What types of products does Lushfills offer?
We offer a diverse selection of beauty and skincare products, including dermal fillers, cosmetics, personal care items, makeup tools, collagen stimulators, botulinum toxin, lipolytics, skin boosters, whitening and vitamins, hair treatment, and numbing creams.
Are the products on Lushfills genuine and safe to use?
Yes, all our products are sourced from trusted brands and manufacturers, ensuring they meet strict quality and safety standards.
How do I place an order?
Ordering from Lushfills is easy. Simply browse our catalog, select the products you want, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.
What payment methods are accepted?
We accept various payment methods, including major credit cards, debit cards, bank tranfer, and other secure online payment options.
Do you offer international shipping?
Yes, we provide international shipping to many countries. You can check if we ship to your location during the checkout process.
How long does shipping take?
Shipping times may vary depending on your location and the shipping method chosen during checkout. We provide estimated delivery times at the time of purchase.
How much does shipping cost?
Shipping costs are calculated based on your location and the selected shipping method. You can view shipping costs during the checkout process.
Can I track my order?
Yes, you can track your order. Once your order is shipped, we will provide you with a tracking number and a link to track your package’s status.
When will my order arrive?
Delivery times depend on factors like your chosen shipping method, the shipping address’s location, and potential transit delays. Standard shipping usually takes a few business days for local addresses and a week or more for international ones. Expedited shipping options may arrive more quickly but often at a higher cost. If your order hasn’t arrived within the expected timeframe (maximum 3-7 business days), contact us to check its status.
What is your return policy?
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a refund or exchange.
How do I initiate a return?
Kindly contact us via email on info@lushfills.com to initiate a return. Please kindly note that terms and conditions apply.
How do I initiate a return?
To initiate a return, please contact our customer support team at info@premiumdermalmart.com with your order details. We will guide you through the process.
Do you charge a restocking fee for returns?
No, we do not charge a restocking fee for returns. Your satisfaction is our priority.
Is my personal information safe with Lushfills
Yes, we take your privacy seriously. We have strict security measures in place to protect your personal information. Please refer to our Privacy Policy for more details.
Is my payment information secure when making a purchase?
Absolutely. We use encrypted payment processing to ensure your payment information is secure and protected.
How can I get in touch with Lushfills's customer support?
You can reach our customer support team via email at info@lushflls.com or by calling (+372)-8111-9005. We’re here to assist you with any inquiries or concerns.
What are your customer support hours?
Our customer support team is available during regular business hours, Monday through Friday. Please refer to our Contact Us page for specific hours.
Do you offer promotions or discounts?
Yes, we often run promotions and offer discounts on select products. Be sure to check our website and subscribe to our newsletter to stay updated on the latest deals.
How can I create an account on Lushfills?
Creating an account is easy. Simply click on the “Sign Up” or “Register” option on our website and follow the prompts.
How can I subscribe to your newsletter?
You can subscribe to our newsletter by contacting us at info@lushfills.com
