RETURNS POLICY

30-Day Return Period: You may return any unused and unopened product within 30 days of receiving it for a full refund or store credit.
Return Process: To initiate a return, please contact our customer support team at info@lushfills.com to obtain a return authorization. Once approved, we will provide you with instructions on how to return your item.
Return Shipping: Return shipping costs are the responsibility of the customer, and you must arrange for your own shipping.
Refunds: Upon receiving and inspecting the returned item, we will process your refund or issue store credit. Refunds will exclude any original shipping charges.
Damaged or Defective Items: If your item arrives damaged or is defective, please contact us within 7 days of receiving it. We will provide instructions for returning the item, and a replacement or refund will be processed upon receipt.
Exchanges: At this time, we do not offer direct exchanges. You may return your unwanted item and place a new order for the desired product.
Lushfills is committed to ensuring your satisfaction. If you have any questions or need further assistance, please don’t hesitate to contact our customer support team.
Thank you for choosing Lushfills for your skincare needs!